Terms and Conditions for Karinas Cleaning Service LLC

Welcome to Karina's Cleaning Service LLC. These Terms and Conditions govern your use of our services, including residential cleaning, commercial cleaning, deep cleans, move-in/move-out cleaning, and janitorial services provided by Karina's Cleaning Service LLC. By engaging our services or accessing our online platform at karinascleaningservicefl.com, you agree to be bound by these terms. Please read them carefully.

1. Services Provided

Karina's Cleaning Service LLC offers a comprehensive range of professional cleaning and maintenance solutions, including but not limited to:

All services are performed by our trained and vetted professional cleaners, committed to upholding high standards of quality and efficiency.

2. Booking and Scheduling

Services can be booked via phone at 3059250520 or through our website karinascleaningservicefl.com. All bookings are subject to availability. We will make every effort to accommodate your preferred schedule. Confirmation of your service booking will include the date, time, and estimated cost.

To ensure effective service delivery, clients are requested to provide accurate information regarding the property size, specific cleaning needs, and any special instructions at the time of booking.

3. Payments and Billing

Payment terms will be agreed upon prior to the commencement of service. We accept various payment methods, details of which will be provided upon booking. For one-time cleaning services, full payment is typically due upon completion of the service. For recurring services, billing cycles will be established in advance.

Any additional services requested during the cleaning appointment that were not part of the initial quote may incur extra charges. These charges will be communicated and approved by the client before being performed.

4. Cancellation and Rescheduling Policy

If you need to cancel or reschedule a cleaning appointment, we require at least 24 hours' notice. Cancellations or reschedules made with less than 24 hours' notice may be subject to a cancellation fee equivalent to a percentage of the service cost to cover lost revenue and scheduling adjustments. No-shows will be charged the full service amount.

5. Client Responsibilities

To facilitate an efficient and effective cleaning service, clients are requested to:

We are not responsible for damage to items that were not properly secured or specified prior to cleaning.

6. Satisfaction Guarantee and Complaints

Karina's Cleaning Service LLC strives for 100% client satisfaction. If you are not completely satisfied with our service, please contact us within 24 hours of the service completion. We will address your concerns and, if necessary, re-clean the specific areas in question at no additional charge.

Complaints received after 24 hours may not be eligible for re-cleaning or compensation.

7. Insurance and Liability

Karina's Cleaning Service LLC is fully insured for damage and public liability. While we take utmost care, in the unlikely event of damage to your property caused by our staff or equipment, please report it immediately. Our liability is limited to the cost of repair or replacement of the damaged item, up to the limits of our insurance policy.

We are not liable for pre-existing damage or damage caused by faulty craftsmanship of the property, improper cleaning products provided by the client, or items not secured as per our recommendations.

8. Privacy Policy

Your privacy is important to us. Information collected during the booking process or through our service is used solely for the purpose of providing and improving our cleaning services. We do not share your personal information with third parties except as necessary to fulfill our service obligations or as required by law. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

10. Amendments to Terms

Karina's Cleaning Service LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us:

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